ABOUT US
A great company is just a collection of great people executing a shared vision
We are passionate about creating diverse solutions for each of our diverse clients. Our company culture and “work hard, play hard” mentality makes solving your problems fun for us. If you’re looking for a team that gives you the high-touch service of a boutique and the capacity of a big box store, look no further.
Our Leadership
Founder
Ben Harris
CEO
Tony Grasso
Vice President Finance & Operations
Donna Culver
Vice President of Technology & Managed Print
Mark Pilkenton
Vice President of Sales
John Geisler
Director of Sales HT Federal
Jim Heffernan
Director of Finance
Daun Nesbitt
Director of Client Relations
Elissa Loesekam
Business Development Team
- All
- Business Development
- Client Support
Behind the Scenes
Our Field Technicians
All around the country we have team members who are the hands and feet of what we do. They are often the face the customer sees and builds a relationship with.
Distribution Center Team
With four warehouses around the country, we can ship UPS ground deliveries next day to 99% of the US population. It sounds simple, but there are dedicated men and women who wake up early and stay late to make sure our customers get the right supplies, on time.
Help Desk Team
In several of our largest engagements, our staff acts as an extension of our client’s IT Help Desk. Tickets and calls are routed to our team in St. Charles and they trouble shoot, diagnose, and dispatch printer problems all over the world.
We Are Pasionate About
Our employees are more than just workers, they are family. We don’t just share work calendars, we share in each others hopes and fears and dreams. It’s our goal to have a place, full of wickedly talented people, who love what they do, and have fun doing it. No matter how much we grow, we will never take ourselves too seriously.
We don’t apologize for outwardly living out our faith or making our families a priority over work. You might walk into our offices and see someone wearing a horse head mask in the conference room, but when it comes down to executing for customers, we are tenaciously all business. Work doesn’t have to suck. We all came from places where we dreaded Sunday nights because Monday was coming. We will never let that happen here.
We do business with some of the most recognized companies in the world. Every vertical market or government agency is struck with the similar need for support in reducing their print. We aren’t selling hardware that we drop off and say good bye.
Our customers are customers for life. We get to know them and they get to know us. They become more than just an invoice to us. They are part of our story. They share in our goals and we share in theirs. Remember when business was done between people who actually liked each other? Stop arm wrestling with your suppliers and turn it into a fist bump.
This company was started with humble beginnings in a basement playroom converted to a makeshift office. The black board walls that once had scribbles and drawings from toddlers, now covered with words of encouragement and goals, written in chalk from family and friends. Although that seems like a long time ago, we will never forget where we came from and what it took to get here.
This company was and continues to be driven by our beliefs and our passion for serving. We recognize that there is a difference between success and significance.
Every team member knows that we are not just trying to kill it to line our own pockets. Our ability to serve the community around affixes our efforts to a higher calling.
We’ve started a private foundation, taking a portion of the company’s profits and redirecting it toward outreach programs. We have monthly service projects that we offer our employees to do together during paid company time.
