About Us

Our Team

A great company is just a collection of great people.

Our Field Technicians

All around the country we have team members who are the hands and feet of what we do. They are often the face the customer sees and builds a relationship with.

Distribution Center Team

With four warehouses around the country, we can ship UPS ground deliveries next day to 99% of the US population. It sounds simple, but there are dedicated men and women who wake up early and stay late to make sure our customers get the right supplies, on time.

Help Desk Team

In several of our largest engagements, our staff acts as an extension of our client’s IT Help Desk. Tickets and calls are routed to our team in St. Charles and they trouble shoot, diagnose, and dispatch printer problems all over the world.

Our Leadership


Ben Harris


Ben Harris enjoyed a 15 year career in corporate sales, selling and implementing large contracts to Fortune 500 companies around the country.  In 2006, he decided to begin a new journey, leaving the big office and tie to start up his own firm.  After years of sweat, struggle, and perseverance, Harris Technologies has become a recognized leader in their space.  Ben now spends his time working more on the business than in it, and speaking at various industry conferences.  As a dynamic leader and visionary, he continues to passionately create an environment where talented people come to work, play and serve.  Outside of work, Ben enjoys spending time with his wife and four children, volunteering at his parish, and fishing with his loyal, furry companion Lucy.


Donna Culver

Vice President Finance & Operations

Donna Culver worked as a CPA at various firms before joining Harris Technologies in 2008.  Donna lives a few houses up from Ben and they got to know each other over the years of little league baseball, swim meets and neighborhood get togethers.  Donna’s main focus is on the finances of the organization.  Our purchasing and admin team also reports up to her.  When she is not warning Ben of the risks of business transactions, or vetting merger/acquisition targets, Donna loves to travel and spend time relaxing with her five kids and extended family.


Mark Pilkenton

Vice President Managed Services

Mark started his career in IT at Chevron Texaco in Houston, Texas.  He moved to St. Louis in 2004 to follow a calling to serve as the Youth Minister at Holy Infant Church in Ballwin, MO.  That ministry is where he met Ben who joined as an adult volunteer there.  Mark was hired in 2010 at Harris Technologies, working various sales and IT positions.  He was promoted to the VP of Managed Services in 2015 and has a team that runs all of the company’s software applications and solutions for their most demanding contracts.  Mark and his wife Melanie spend most of their days chasing after five beautiful children.  Mark is an avid backpacker, musician, and microbrew master.


Tony Grasso


Tony has been a leader in corporate sales for over 20 years.  Ben and Tony worked together back in 1994 at Wallace Computer Services and maintained a close friendship ever since.  Tony joined the team in 2014 to take over the sales leadership role and has begun to assemble a team of industry heavy weights.  Tony balances his work life with his addictions to Cardinal baseball, Arsenal soccer, and coaching/cheering with his wife Jen for their three children’s sports and theatre events.


Jim Heffernan

V.P. of Sales

Jim has been in the print industry over 30 years including roles as a business owner and 12 years at HP launching the national Managed Print Services practice. In 2015, Jim joined Harris because of the unique business model. Possessing a very tenured perspective on the industry, Jim saw Harris’s ability to address gaps in MPS program offerings and the opportunity to deliver to select customers a program and account management experience not available from manufacturers or copier dealers. When not sitting with customers or analyzing print data, Jim enjoys spending time with his JoAnn, his wife of 40+ years and Ginger, their King Charles Cavalier.

What We're Passionate About